Business executives today are increasingly required to make decisions in a dynamic environment under the following circumstances:
- Uncertainty: The situation evolves with time and it is difficult to define business rules a priority. There is uncertainty in factors impacting business.
- Contextual: Increasingly, external factors have a significant impact on how decision makers need to respond to situations. So, only a certain set of internal factors cannot be taken into account for decision making.
- Iterative: Decisions are no longer limited to linear cause-and-effect scenarios. Instead, decisions have to be made in an iterative manner in a ‘test and learn’ mindset.
There is clearly an opportunity to provide decision automation solutions that can leverage AI/ML technologies to augment the human decision-making process. We believe that data and AI/ML can be leveraged to develop the next generation of decision automation solutions.
About the Author
Vivek Vijay Kakade
Senior Director of Product Management, Incedo Inc.
