Enable personalized customer experiences and automate operational decisions
Incedo LighthouseTM Patent Pending*
Next generation cloud native AI powered Decision Automation platform to develop use case specific solutions
Hypersonic ‘Data -> Insights -> Actions’ at Enterprise Scale
Incedo LighthouseTM harnesses the power of AI in a low code environment to deliver insights and action recommendations, every day, by leveraging the capabilities of Big Data at superfast speed.
We offer various deployment models from enterprise cloud, license-based SaaS, to custom installations.
With Incedo LighthouseTM platform you can accomplish –
Experience Optimization
Incedo LighthouseTM enables you to increase revenue potential by optimizing customer experiences and delivering hyper-personalized recommendations. Our AI and ML driven models allow personalization across the customer lifecycle.
Decision Automation
Incedo LighthouseTM allows you to achieve lower costs by accelerating the loop of problem discovery, generation of insights and execution of targeted actions. The platform is powered by our ML driven metric monitoring and root cause analyses models.
Data Quality Analysis and Improvement Automation
Incedo LighthouseTM monitors the quality of the high volumes of frequent data loads and leverages AI/ML to fix some of the quality issues, thereby improving trust in data. The platform provides a highly configurable rules engine to help you define quality tests and automate monitoring of data quality.
Data Orchestration
Incedo LighthouseTM accelerates speed to insights and actions from the data by building and managing efficient data pipelines from various source systems and optimizing data transformations.
Solution Spotlight
We combine our domain expertise and our proprietary platform to deliver cutting edge solutions for Financial Services and Life Sciences verticals.
Financial Services
Our solutions include customer journey optimization, personalization, retail lending optimization and risk monitoring.
Life sciences
Our solutions span from patient support, payer contracting, sales and marketing effectiveness to aggregation of real world patient journey data.
Case Study
AI/ML enabled lead scoring model improves business development prospecting by 20% for a top pharmaceuticals firm.
What makes Incedo LighthouseTM different
Solutions Focus
Our domain expertise allows us to build industry-specific solutions such as domain ML model libraries and horizontal accelerators such as anomaly detection which enable fast deployment.
Accelerated Problem Discovery
Our platform is designed to identify the right problems to focus on. We do a rapid root cause analysis using a combination of Design (KPI tree) and Data Science (anomaly detection and root cause analysis).
Evaluation and Monitoring of Recommended Actions
Our platform enables you to assign targeted actions at a micro-segment level and then measure the impact of those actions. We also provide an option to configure experiments to evaluate actions.
Self-service for Business Teams
We offer a low-code environment for business and non-technical users to configure KPI trees and dynamically define relevant micro-segments.
Integration with Execution Systems
Our platform provides a library of connectors with operational systems such as CRM and workflow engines so that you can automate action triggers that are driven by recommendations.
What are our customers saying?
Rapid digital assessment
Register for a 30-minute, no-obligation, digital assessment
- Benchmarking of your digital journey against competitors and other best-in-class leaders with key issue identification.
- Portfolio of tactical and strategic recommendations that can enhance NPS, traffic and conversion KPIs.
- Execution roadmap based on impact, timelines and project complexity.